We believe that software should adapt to the way you do business...not the other way around

Awards and Recognition

As members of the Numara Software family, we are extremely proud each and every time our products, services, or company achievements are recognized by third party organizations.  This recognition is a testament to the core values we strive to uphold in our organization.  Below are some of the accolades we have received.


Service Desk Institute Supplier of the Year 2011 Award

Numara® Software Recognized by its Customers with Service Desk Institute Supplier of the Year 2011 Award



FootPrints Family

Track-It! Family

Best Scalability
EMA Radar™ for Client Lifecycle Management: Q4 2011
Windows IT Pro Editors Choice Awards 2010

CLM Enterprise Strong Value
EMA Radar™ for Client Lifecycle Management: Q4 2011
Windows IT Pro Editors Choice Awards 2010

CLM SMB Value Leader
EMA Radar™ for Client Lifecycle Management: Q4 2011
Windows IT Pro Editors Choice Awards 2010

Best Deployment & Configuration Product
Silver: Numara Deployment Manager
Windows IT Pro Editors Choice Awards 2010
Windows IT Pro Editors Choice Awards 2010

TMC© Customer Inter@ction Solutions® Magazine
CRM Excellence Award 2007 – 2008
CRM Excellence Award 2007 – 2008

TMC© Customer Inter@ction Solutions® Magazine
Product of the Year Award 2007 – 2008
Product of the Year Award 2007 –  2008

Communications Solutions
Product of the Year Award 2007 – 2008
Product of the Year Award 2007 – 2008

IP Contact Center Technology
Pioneer AwardTM 2007 – 2008
Pioneer  AwardTM 2007 –  2008

TMC© Customer Inter@ction Solutions® Magazine
TMC Labs Innovation Award 2007
TMC Labs Innovation Award 2007

Finalist in eWEEK’s Seventh Annual
Excellence Awards Program 2007

Excellence Awards Program  2007

SSPA
Recognized Innovator 2006
Recognized Innovator 2006

eSchool News Award
Best School Network Administration Software 2007
Best School Network Administration Software  2007

TMC© Customer Inter@ction Solutions® Magazine
TMC Labs Innovation Award 2007

TMC Labs Innovation Award 2007

Redmondmag.com
The Best of the Best: Reader’s Choice Award 2006
The Best of the Best: Reader’s Choice Award  2006

Windows IT Pro
Reader’s Choice Runner Up 2006
Reader’s Choice Runner Up 2006

eSchool News Online
Track-It! 8 featured in
“Tools for Schools”
eSchool News Online

W2K Target Award
Best Help Desk Software
Best Help Desk Software


Industry Awards

Numara Software Wins 2009 Stevie® Award for Sales and Customer Service
2009 Stevie® Award for Sales and Customer Service

ContactCenterWorld.com
Best in Class Customer Service in Americas’ for Help Desk Solution 2007 – 2008

Best in Class Customer Service in Americas’ for Help Desk Solution 2007 – 2008

ContactCenterWorld.com
Best in Class winner for “Best Help Desk Solution” in the Americas’ 2008

Best in Class winner - Best Help Desk Solution 2008

ContactCenterWorld.com
First Class Customer Service for Multi-channel Solutions 2007 – 2008

First Class Customer Service for Multi-channel Solutions 2007 – 2008<

ContactCenterWorld.com
Best in Class winner for “Best New Product” in the Americas’ 2008

>Best in Class winner for Best New  Product in the Americas’  2008

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